Frequently asked questions

At your first visit, we will do an in-depth assessment, this will include details on your medical history, information related to your current condition in order to identify all contributing factors to your problem. All conversations are confidential. An external physical examination will be done again to identify any involvement to your main concern. An internal examination may also be carried out by your physiotherapist to assess the internal structures of the pelvic that is the pelvic floor muscles, organs or coccyx bone. This may be done either vaginal or rectal. This will only be done with your full consent, and there are other options for assessment if you prefer.

Based on YOUR symptoms and findings you will be treated appropriately and given a program specific to YOU. Our priority is to ensure that you feel as comfortable and as safe as possible throughout your visit.

All initial pelvic floor appointments are 1 hour long this allows us adequate time for a thorough assessment in identifying all contributing factors to your problem.

Follow up appointments are 30 minutes.

Please bring any reports from special investigations or testing such as urodynamic or MRI reports along with information on any current medication that you are taking. You may bring a change of clothes like a tank top and shorts if your main concerns are hips, back or shoulder. 

No you do not need a referral to make an appointment.

Medicare rebates are available if you are eligible for Chronic Disease Management (CDM) assistance. Only your doctor can determine if you have a  a chronic medical condition and require complex care, they can then provide you with a special referral form.  Please note that Medicare does not fully cover my professional fee and there may be a small additional cost.
DVA patients require a doctors referral. Please bring your DVA card with you to your first appointment.

Physiotherapy treatment rebates are available through most private health insurance funds.

24 hours’ notice is required if you  are unable to make your appointment. In the event of a late cancellation or non-attendance a fee will apply. 

If you have any further questions contact us at info@inneractivephysio.com.au.

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Mernda Clinic

Bundoora Clinic